Pharmaceutical
Automation of Post Market Surveillance Processes
lexoro implemented Intelligent Automation to the post market surveillance processes for a european-wide Pharmaceutical distributor, who’s product portfolio includes preparations with chemically defined active ingredients and phytopharmaceuticals. Using RPA and NLP technology we automated the collection of huge amounts of data from various sources, the complex testing and the valuation of the data and literature according to relevance. With this approach we reduced standard manual labor to 30%, while providing up to 70% automated support.
The Challenge
For the continuous monitoring of the medical devices produced, various databases must be searched regularly for new information, incidents & side effects. This means a very time-consuming information retrieval by regularly querying defined search criteria and strategies and then entering and displaying the results in a Word template. This highly standards-based process meant an unnecessary expenditure of resources from highly qualified employees.
The problem
- Significant time investment by highly qualified employees
- Repetitive serial process for database query
- No automation of a highly standards-based process
Customer
Our customer offers services in the areas of pharmacovigilance, regulatory affairs and clinical trials with the main focus on drug safety.
The solution:
Intelligent Automation with lexoro
To optimize the post-market surveillance processes, lexoro has automated the extraction of information from database queries with the help of Robotic Process Automation (RPA). Thanks to the crawler technology implemented by lexoro, the database crawler now automatically searches the databases, presents the results in standardized lists and exports them for further use by the customer.
The process
Together with the customer, an automated database query was defined according to clearly defined search queries, search strategies and the databases to be searched. The RPA-based crawler technology implemented by lexoro searches the databases, collects relevant data and information and automatically generates a standardized list. A serial and very time-consuming database query has been transformed into an automated process that optimizes the PMS processes and guarantees significant time savings.
1Clinical Evaluation + Market Placement
2Surveillance + Incident Research
3Sighting of Incidents + Evaluation
4Documentation
5Report + Export
The benefits for the customer
- Enormous reduction of lead time for a process that always runs the same way
- Automated database search with results & outcomes in real time
- 100% error-free & robust Robotic Process Automation crawler technology
- Relieve and empower employees by saving time – better analysis possible
- Fast solution development according to your needs – directly measurable ROI
Have your savings potential calculated now!
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and Machine Learning and learn how much you can save with the innovative automation of your workflows and processes.
